Privacy Policy

This policy explains what information JM Customs collects and how we use it.

What we collect

We collect only the information needed to process your order and run our store: your name, contact details, delivery address and order history. Payments are processed securely by Shopify Payments and its payment partners — we never see or store your card details.

How we use it

  • Processing and delivering your orders, and sending order updates by email.
  • Marketing emails only if you've opted in — you can unsubscribe at any time using the link in any email.
  • Fraud prevention and legal compliance.

We never sell your personal data.

Storage & retention

Your data is stored securely on Shopify's platform and retained only as long as needed for orders, accounting and legal obligations.

Your rights

You have the right to access, correct or delete your personal data at any time — contact us and we'll action it promptly. You also have the right to complain to the ICO (ico.org.uk).

Cookies

Cookies on this site are used for essential store functions (cart, checkout) and analytics to help us improve the store.